Priorbank internet banking username. Priorbank Internet banking: login to your personal account for individuals. How to pay for the services of the cellular operator velcom Priorbank online personal

Priorbank, operating on the territory of Belarus and part of the Raiffeisen International group, easily copes with the modern demands of citizens regarding banking services. It offers high-quality and effective financial services, tries to take into account the interests of the people who apply for them in all aspects, and makes the most flexible and favorable tariffs for all products.

Indeed, there are a lot of positive factors in the bank’s activities. But it deserves special attention Personal Area Priorbank, through which clients gain access to the Internet banking system, thanks to which they can remotely manage their accounts, loans, deposits and cards.

The main advantages of Priorbank’s personal account

With the help of Internet banking technologies, each existing Priorbank client can:
- Firstly, quickly carry out transactions with your banking products and services, which, in extreme cases, takes a maximum of a few minutes;
- Secondly, make transactions from a convenient place and at any time, even at night from your home computer or smartphone;
- Thirdly, monitor the status of your accounts and receive the most detailed and up-to-date data on them.

It turns out that the Internet bank implements almost all the functions for which you usually had to contact a remote branch. So now you can start saving your personal time.

For their part, specialists guarantee complete security of the Priorbank personal account service, if you do not disclose your identification details to anyone, and the work will be carried out exclusively on the official website.

How to log into your Priorbank personal account

Login to your personal account of Priorbank is carried out on the website https://www.prior.by/r/. By clicking on the link, you will immediately find yourself on the remote service system page. All its functions will open after authorization. To do this, in the form in the center of the screen, indicate your unique username, password and characters from the image to check spam.

Development financial activities credit organization Priorbank associates with expanding the capabilities of the remote banking system. The entire range of Priorbank services is available in Internet banking. Login for individuals and legal entities carried out from desktop computers or through mobile applications for smartphones.

About the bank

Belarusian Priorbank is a structure of the Austrian financial company Raiffeisen Group, therefore customer service standards are at a high European level. Branches of the credit institution are represented in Minsk and in all regional and district centers of the Republic of Belarus.

The constant introduction of innovative technologies allows clients to use modern remote services to manage their finances.

Advantages of Internet banking

When a client creates Internet banking from Priorbank, he can set up an individual list of services for himself. Other advantages of using a remote maintenance system include the following:

  1. Cash flow information is reflected in real time;
  2. Simple payment for goods and services;
  3. Online replenishment of the balance of cell phones, Internet providers;
  4. Quickly transfer funds to repay loans;
  5. The ability to make transfers to Priorbank cards and to payment instruments of other credit institutions;
  6. Get online advice on financial issues and bank operations;
  7. Issue a new card or open a deposit without visiting the office.

For greater convenience, you can install a mobile application on your smartphone and manage your finances from anywhere in the world.

How to log in to Internet banking

Depending on the category of the client, logging into your personal account is carried out in different ways. The program interface is designed in such a way that it is impossible to get confused and choose the wrong option to start the system.

To an individual

For individuals Login to the online program is available at www.prior.by/web; the browser must switch to protected mode. This is important because the work is carried out with money.

This is what a secure connection looks like in your browser.


Internet banking login window

To enter your personal account, you can use the login and password received during registration in the system, or MSI data.

Legal entity

For small businesses and corporate clients online login in RBS, you must go to the address www.ibank.priorbank.by, after which the client will be taken to the official Internet banking portal for legal entities.


Login using password and login

To log in, use the login and password received during registration in the service, or an electronic digital signature.


Login using digital signature

For legal entities individuals have the opportunity to download the mobile version of the program for smartphones running iOS or Android.

Demo login

You can try out the program's capabilities and evaluate its ease of use in the presentation version of Internet banking. To do this, in the “Login by login and password” field, click “demo login”.

Demo login

When entering the demo online internet banking operations cannot be carried out. This version was created to quickly get acquainted with the interface and main functions of the application.


Selecting demo login mode

Demo mode is set up to work with "Beginners" who want to learn how to control financial instruments in Internet banking. There is an “Advanced” mode in which users can additionally try customizing widgets and the desktop. The service is designed for testing a personal account, which can be accessed by individuals.

Login using login and password to Internet banking

Each user generates a permanent login and password independently, through the “service activation” section in Internet banking. When you open the Priorbank website, a window for entering your login and password appears automatically. The data should be entered in the appropriate fields and click “Log in to the bank.” After which the client is taken to the main page of his personal account.

Access via MSI

Clients registered in the Interbank Identification System can log in using MSI data. To do this, you need to select the appropriate line and enter your personal identifier.

Login via MSI

The system redirects the user to the MSI authorization page. You can enter your personal account using an electronic signature, which is used to confirm your identity via the Internet.

Using digital signature

How to register in banking

The registration process for online banking is different for individuals and legal entities. Private clients can register themselves. For business structures, the procedure must be completed at a bank branch.

To an individual

Self-registration of online banking takes place on the official website of Piorbank. In the window to enter your personal account, you must click the “Register” button and perform the following steps:

Registration and login window for Internet banking

Upon completion of the procedure, you can use your personal account and make banking transactions.

When registering an online bank through the office of a credit institution, just contact an employee and present documents. Employees will print out the required registration information and provide instructions on how to use the system.

Legal entity

To register an Internet bank, small business owners and corporate clients need to print out application forms and agreements for installing the program, and hand over the documents to a bank employee. Employees of the credit institution will generate electronic digital signatures for officials, after which they will issue a login, password and digital keys for working in Priorbank Internet banking.

Rules for safe work in banking

It is quite safe for individuals to carry out transactions with money through a personal account if you adhere to the rules of working on the Internet. There is no need to download the program for your computer; all operations are carried out from the browser.

  1. When entering the Internet banking website, the browser should switch to https secure mode, and a green shield and the corresponding inscription will appear in the search bar.
  2. Do not transmit or display program login passwords.
  3. Do not follow links to online banking from websites or email.
  4. Activate the 3D-Secure system to confirm transactions via SMS banking of Priorbank.
  5. Install antivirus software on your device.

If you identify transactions that the account owner did not perform, you must contact bank employees and not work in the program until the reasons are clarified.

What to do if you forgot your login or password?

One of the reasons for blocking the operation of the Internet banking program is repeated incorrect entry of the login and password combination. To restore functionality, you must contact technical support. Changing the code to a more memorable one will help prevent the situation from happening again in the future and not forgetting the password.

How to recover your password

Restoring access to Internet banking may be necessary after the user has forcibly blocked the program or due to the loss of all registration data. Individuals can restore functionality independently; to do this, they must click the “Activation and Access”, “Restore Access” button, enter the data received during registration, and set a new login and password.

Access recovery window

How to change your password

You can change the data yourself in your personal account in the “User Settings” menu; a window will open in which you can edit the basic parameters, profile photo, as well as login and password for logging into the system.


Changing your password in your personal account

Hotline

To contact Priorbank employees, there are several customer support options.

For questions regarding servicing individuals, please call +37517-289-90-90 from 8:00 to 20:00 on weekdays, from 9:00 to 17:00 on Saturdays.

You can contact the plastic card support service at +37517-289-92-92, the service operates around the clock.

For calls from mobile phones there is a short number 487.

For questions related to the work of organizations and individual entrepreneurs, please contact +37517-308-80-80. The service is available Monday to Thursday from 9:00 to 17:30, Friday from 9:00 to 16:30.

Customer support can be contacted via online chat from your personal online banking account.

System capabilities: desktop, personal account, functions

Working in a personal account for individuals begins with setting up a desktop, where you can drag and drop the necessary widgets and frequently used tools. In the future, this function allows you to save time searching for the required operation in the program menu.

The application interface is intuitive and does not require a long process. For example, the map menu displays all valid cards, released credit institution. The top line groups the actions that can be done with a specific card:

  1. view full information on the map;
  2. order an extract;
  3. filter the latest expense transactions;
  4. make payments;
  5. view the limits and change them if desired;
  6. block the card in case of loss.

You can make payments or transfer funds in a separate menu. To pay funds to an organization, you must enter the “Payments” section, select a category of services, find the desired supplier, enter your identification data, select a payment method, indicate the amount and confirm the transfer.


Section “Payments” in your personal account

If you cannot find a service provider organization in the list, you can use the “Custom” payments function, and you need to know everything Bank details counterparty. In this way you can send money to any organization.

For transfers to individuals, transfers of amounts to repay loans and to replenish deposits, use the “Transfers” section. In the service, you must select the card from which the money will be debited and indicate the direction of payment.


Section "Translations"

Before paying for the loan, you should check the details in the contract menu.

Operations that are repeated frequently or are of a regular nature can be saved in a template in order to quickly and accurately make payments in the future. Saved templates are available in the “My Payments” menu, where they can be edited; if necessary, you can delete a transaction from “My Payments”.


Section "my payments"

In your personal account you can view the following information:

  1. current exchange rates;
  2. concluded agreements, their terms and details;
  3. messages from the bank - about operating modes, additional program settings, and other important information;
  4. schedules for spending funds and the planned financial calendar.

Mobile bank ing PriorOnline repeats the functions of your personal account; you can download Priorbank Internet banking for your phone from the AppStore or PlayMarket.

If you find an error, please highlight a piece of text and click Ctrl+Enter.

Priorbank offers clients to independently manage their accounts and products online. Remote servicing (RBS) is carried out through Internet banking, , client-bank.

Priorbank for legal entities

Corporate clients manage company accounts through electronic services:

  • Internet banking for business + its mobile applications;
  • mobile banking Prior BusinessMobile - USSD bank. The connection is available for users of the client-bank system.

Users of the Internet banking system have access to the Business-online accounting service, which allows:

  • process data on the company’s income and expenses, plan payments and receipts;
  • maintain a staffing table, calculate employee salaries with all deductions;
  • generate and send tax returns.

In addition, the bank offers commercial and Internet acquiring services to legal entities.

Login to Priorbank system

Individuals, having connected to the system, log in using a login and password through the Priorbank website.

After completing the activation in the system step by step, the administrator receives free access to log in to the Internet bank.


The system administrator should read the instructions and user manual for Internet banking, its mobile counterpart and USSD service.

Payments via the Internet in Priorbank online banking

Minimum amount payment or transfer through remote banking services is 1 BYR, 0.01 EUR or 0.01 USD.

Payment rates:

  • payment for services not included in the bank's list - 0.5% and min. 5 thousand BYR;
  • transfer of money to another client’s bank card product – 5 thousand BYR;
  • transfer to cards of other financial institutions – 1.2% + 10 thousand. BYR.

Payments/transfers of funds are not subject to commission:

  • included in the bank's list. For example, payment for cellular communications, utilities, etc.;
  • to repay the loan and replenish the deposit;
  • between the bank's client's own cards.

Payment limits in the RBS system:


There are also restrictions on the amounts of one-time transactions:

  • arbitrary payment – ​​min. 1 thousand BYR, max. 20,999,999 BYR;
  • transfer to another client’s card – min. 1 thousand BYR;
  • electronic deposit replenishment – ​​min. 100 thousand BYR/10EUR/10 USD.

How to cancel a payment in Priorbank online banking

The operation to cancel an already made and processed payment in Internet banking is not possible. The first thing you need to do immediately after making an erroneous payment is to contact the bank’s call center. After identification, explain the current situation to the operator. The bank employee will suggest an algorithm for further actions.

To return money, the client needs to contact the bank service center. There you need to submit an application indicating the reasons for cancellation and a printed receipt for the payment itself. However, the bank does not guarantee cancellation of the transaction.

They have the opportunity to gain access to the Internet banking system, which will allow them to quickly, safely, and most importantly, “without leaving home” make payments for more than 56,000 services. To do this, you don’t even need to contact a bank branch; you just need to go through a simple registration procedure on the website www.prior.by.

You will need to enter your passport details (namely, personal number, series and passport number), last name, first name and patronymic, email address, mobile phone and card number opened in . Then by email you will receive the data necessary to log into your personal account. Detailed information requested during registration will only allow you to restore access to the system, for example, in case of loss of your password, and will also more reliably protect against hacking. So, you now have the opportunity to pay for utilities through Priorbank’s online banking.

The deadline for paying utility bills does not change from month to month - it is the 25th. This will allow you to go through the entire payment procedure once, and then set up automatic payment for regular payments and forget about this obligation forever: just tick the required lines or add a new automatic payment, indicating the amount and date of payments.

However, operations in which you enter meter readings yourself will still have to be done manually.

How to pay utility bills via the Internet of Priorbank

Advantages of Priorbank Internet banking when paying for utilities

  1. Priorbank's Internet banking allows you to make all mandatory monthly payments in 10-20 minutes without commissions;
  2. When you perform the transaction again, all details are filled in automatically, and it is also possible to enable auto-payment;
  3. Receipts for all payments made are stored in the system, and you can always access them;
  4. During business hours, you can contact an online chat with a consultant who will answer any questions you may have.

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Transcript

1 1 User Guide Internet Bank Prior Online mobile version "Priorbank" OJSC 2013

2 2 Contents 1. Purpose of the program and basic concepts Purpose Basic concepts and symbols Conditions for connecting to the Internet Bank Conditions for working with the Internet Bank mobile application Working with the program Procedure for connecting to the mobile Internet Bank system If you are a client of Priorbank OJSC and You have Internet Bank connected If you are a client of Priorbank OJSC, but you do not have Internet Bank connected Information Login to the system Work in the system Balance Card statement Payments Own payments Payment of an arbitrary payment One-button payment Transfers Name of products Deposits Loans Settings Conducted payments Geolocation Logout Recover Password, A-code and Username... 28

3 3 1. Purpose of the program and basic concepts 1.1 Purpose "Priorbank" OJSC presents the Prior Online Internet Bank service application for mobile devices based on the Android and Apple ios operating systems. The Prior Online Internet banking application allows you to perform the following operations: view balances and receive statements for all your accounts (current, deposit, credit, card); repay loans from Priorbank OJSC; replenish deposits of Priorbank OJSC; transfer cash between your cards; pay for services: mobile and home telephones, Internet providers and cable TV, insurance and security, pay for utilities throughout the Republic of Belarus using the Unified Settlement Information Space "Calculation" (ERIP) system, pay an arbitrary payment; obtaining information on current exchange rates, as well as current news from Priorbank OJSC; search for ATMs and bank branches by current location or address.

4 4 1.2 Basic concepts and symbols Bank - “Priorbank” Open joint-stock company. CBU Center for Banking Services of the Bank. Client is an individual who is a consumer of the Bank's Products. User A client who uses the Internet Banking Service. RBSS System of remote banking services of the Bank. Consists of the services Internet Bank Prior Online, SMS Bank Prior Mobile, USSD Bank Prior Mobile+. Bank Products - a service/set of services of the Bank that constitutes a single whole in terms of value for the Client and/or the bank’s technology for working with it (for example, a current account, a card - an account for the use of a personal debit bank account) payment card international payment MasterCard systems International, VISA International, loans using a credit bank payment card, loans, deposits, etc.). Internet-Bank service on the Internet using the Bank’s website at the address (hereinafter referred to as the Internet-Bank Website). Secret parameters parameters necessary for the Client to gain access to Internet bank u (username (login), password, authorization code (A-code)). Username (Login) is a unique name for accessing Internet Banking. Password is a secret sequence of characters defined by the Client for access to the Internet Bank and used for its authorization. Authorization code (A-code) is an additional code for confirming transactions in Internet Banking. Registered mobile phone number - a mobile phone number (MTS, velcom, life:)) registered in RBSS to receive an M-code. Mobile code (M-code) is an additional one-time code for confirming transactions in the Internet Bank, which the Client receives to the registered mobile phone number via SMS message (for MTS, velcom, life:)) or USSD message (for MTS, velcom). Agreement for the provision of remote banking services.

5 5 2. Conditions for connecting to the Internet Bank 1) When registering the Internet Bank, the Client must agree with what is provided to him on the website Internet Bank Offer Agreement, Rules for the provision of RBSS services and Tariffs. 2) When registering, the Client independently sets his Secret Parameters, manages his accounts and access to services. 3) The Bank provides access to Internet Banking after user authorization. 4) If there is no Registered phone number to receive an M-code, the client can make active operations(related to debits from the account) only between their products: transfers from card to card, replenishment of deposits, repayment of loans. 2.1 Terms of use of the Internet Bank mobile application Applications can be installed on your mobile device through the Google Play and Apple App Store application stores. To work in the mobile version of the Internet Bank, it is necessary that the mobile device is connected to the Internet and that you are a user of the Prior Online Internet Bank service (know your Login, Password, Authorization code to enter your personal account). If your mobile device runs on the Android operating system, then you need to go to the Google Play application store, type the word “priorbank” or “priorbank” in the search bar, select Priorbank System Technologies from the list of available applications and install it on your device. If you are the owner of a mobile device with the Apple iOS operating system, you should perform similar operations, only select the Priorbank JSC application in the Apple App Store. Please note that applications for Android and Apple iOS are free!

6 6 3. Working with the program 3.1. Procedure for connecting to the mobile Internet Banking system If you are a client of Priorbank OJSC and you have Internet Banking connected 1. Download the Prior Online Internet Banking application to your mobile device. 2. Log in to the system using the secret parameters of Internet Bank Prior Online If you are a client of Priorbank OJSC, but you do not have Internet Bank connected 1. Download the Internet Bank Prior Online application to your mobile device. 2. Using the application, in the “Registration” menu, fill out an application to connect to the Prior Online Internet Bank service. 3. Read the Agreement, Tariffs, as well as the Rules for the provision of remote banking services and check the “I agree with the agreement” checkbox.

7 7 4. Fill out an application to connect to the Internet Bank containing the Password and A-code. When filling out the application, you must consider: Fields marked with an asterisk are required. The password and A-code are entered in Latin letters and numbers from 8 to 16 characters. Lowercase and uppercase letters are different. The password and A-code cannot match. The password and A-code are case sensitive and keyboard layout sensitive. To receive an M-code, the telephone number must be from a Belarusian operator - MTS, Velcom or Life :). Code phrase - when you call by phone, the Information Center Operator has the right to request a Code phrase. If errors occur when filling out an application, the program warns about this with messages next to each incorrectly entered field. 5. If the application is successfully completed, you will see the following message: 6. Contact the nearest Banking Services Center of Priorbank OJSC to receive a Login to enter the system.

8 Information In the “Information” menu item you are given the opportunity to: Using the application, visit: The Bank’s corporate website; Internet Bank website. Contact the Information Center regarding a question that interests you. Get acquainted with the application's capabilities using demo mode. Login parameters: User name: demo Password: demo Authorization code: demo Get information about the Bank

9 Login After connecting the service and defining all secret parameters, log in to the system. In the “Login” menu, enter: 1. User name specified in the printed connection application form; 2. Password. If errors were made when entering your name and/or password, the program will respond with the message “Invalid login or password.” If you enter your Password incorrectly 3 times, access to the application will be automatically blocked for 15 minutes. After 15 minutes, the unlocking will occur automatically. 3. After successfully logging in, you will see the products that you can work with in the application:

10 Working in the system To view the list of transactions, select the account you need. Invoices are displayed in the application depending on the number of customer products: 4 or less products in the “Products” tab; 5 or more products from the “Cards”, “Deposits”, “Credits” tabs. In the card transactions menu, you can view the balance of the selected card, card statements, make a payment or transfer. If this credit card you can view the debt on the loan Balance In the “Balance” menu you can view: the available cash balance; card status; validity; information about the last transaction performed.

11 Card statement In the “Card Statement” menu you can view all transactions carried out on the card for the specified period:

12 Payments When you select the “Payments” menu item, you will have the opportunity to use step by step wizard to make payments for services. The “Own payments” branch contains a list of details of payments previously made by the client. This thread was created for the convenience and security of payments in RBSS. In the branch “System “Calculation” (ERIP)” you can pay for any service from those included in the Unified Information Space (ERIP). This system brings together participants in the process of accepting payments from individuals in favor of service providers (mobile and landline communications, utilities, Internet, security, education services, etc.) Service providers provide information about personal accounts and debts to ERIP, and the Bank provides its clients the ability to make payments for all services included in this system. To make payments in the branch of the “Settlement” system (ERIP), find the required service in the tree (among the nationwide ones or in the city). To pay, you will only need to know the phone number, contract or personal account number and new meter readings (to pay for metered services).

13 13 When you select the “Payments” menu item, you will be able to use a step-by-step wizard to make payments for services. 1. Enter the Authorization Code; 2. From the list of services, select the one you need to pay; 3. Select your service provider; 4. Enter your personal account number, payment amount;

14 14 5. Receiving and entering M-code; (If the details of the payment being made are contained in the “Own payments” list, this step is skipped) If you pay for the service for the first time, an SMS message containing an M-code will be automatically sent to your registered mobile phone number from the Bank (from number 1211) and some details of the payment being made. For example: The M-code should arrive within 5-10 seconds. If the message does not arrive, request an M-code using a USSD command (for MTS and velcom subscribers) or an SMS message (for MTS, velcom, PRIVET and life:) subscribers). To do this, call *212*99# from your registered mobile phone number or send an SMS message with the text 99 to Enter the M-code from the message to confirm your payment.

15 15 6. Click “Pay”. On the screen you will see information about the completed payment receipt with payment details:

16 Own payments Each new payment in the mobile version of Internet Banking you need to confirm with the M-code only once. Payment details, once confirmed with an M-code or made using mobile banking services (USSD-Bank or SMS-Bank), are stored in a special list “Own payments”. Own payments also include transfers of funds between your accounts: Replenishment of own deposits; Repaying your own loans; Transfers between your cards, including transfers by subscription. In the mobile version of Internet Banking for iOS, it is possible to edit the list of your own payments. You can remove unused payments from the list:

17 17 1. In the own payments menu, click “Change”; 2. Mark the payments you would like to delete; 3. Click OK Payment of a custom payment In the “Custom payments” menu you can make a payment in Belarusian rubles for any goods or services, except for payments to the budget. To pay for an arbitrary service, you must know all the details of the payee: UNP, name, Bank code, number current account. For making payments for any Priorbank service, OJSC charges a commission in accordance with the current tariffs of the Bank.

18 1. In the “Custom payments” menu, enter the UNP of the organization receiving the payment; Enter the details of the payment recipient; (The Recipient, Account, Bank Code and Destination fields are required) 3. Enter information about the payer; (The payer's full name field is filled in automatically. If necessary, enter information about your passport) 4. Enter the payment amount;

19 19 5. Receive and enter the M-code; 6. Check the entered data and click the “Pay” button. One-button payment When you select the “One-button payment” menu item, you will be able to pay for several services at once. Services available in the “One-button payment” menu are contained in the “Own payments” list. 1. Enter the Authorization Code; 2. The system will provide you with a list of “Own payments”. To make a payment, select the services required for payment; 3. Enter the payment amount in the fields that appear; 4. Check that the form is filled out correctly and click the “Pay” button.

20 First Words 20 When you select the “Transfers” menu item, you will have the opportunity to use a step-by-step wizard to transfer funds from one bank card (debit) to another. 1. Enter the Authorization Code; 2. Select the card to which you want to transfer; 3. Enter the transfer amount in the currency of the card to which you want to transfer funds; 4. Enter the transfer amount in the currency of the card to which you wish to transfer; 5. Check the entered data and click “Transfer”.

21 Product name In the “Assign name” menu item, you can assign your own name for each product.

22 Deposits When selecting the “Deposits” tab, it is possible to view the status of the agreement (account balance or available amount) at the current moment, a list of all completed transactions, view account statements.

23 Loans When you select the “Loans” tab, it is possible to see the status of the agreement (account balance, available amount and debt) at the current moment, a list of all completed transactions, and view account statements.

24 Settings 24 In the “Settings” menu, automatic authorization is available when logging into the system. Payments made. In the “Checks” menu, you can view all your checks for payments made in the remote banking system.

25 25 If you click on the filter for Android and for iOS, you can filter your payments and easily find the one you need. Set the search parameters: payment channel (Internet Bank, SMS Bank, USSD Bank); payment method; currency; service provider; personal account; amount; payment period. Click Apply. The system will display payments that meet the specified conditions.

26 Geolocation 26 Using GPS, the program will determine the user’s location and display on the screen of a smartphone or tablet the location of the nearest ATMs and CBU Priorbank OJSC. It is possible to search using your current location. You can also set your own search parameters (city, street, house, as well as search radius based on the specified parameters). If you click on the button for Android and for iOS, the system will provide you with a list of ATMs and CBU "Priorbank" OJSC found according to the specified search parameters.

27 Exiting the system To exit the System, select “Exit the System” in the main menu with banking products.

28 28 4. Recovering the Password, A-code and Username If you have forgotten your Internet Banking Password, Authorization code (A-code) or Username (Login), you must fill out an application to restore your secret parameters. To do this, the user fills out an application on the Internet Bank website. All secret parameters of the User must be redefined, as when connecting to the service. In the menu of the Internet Bank website, select “Registration Center -> Application for restoration of secret parameters”: In the process of creating an application, the Client independently indicates a new Password and A-code that will be used to work in the Prior Online system. After filling out the application details for restoring authorization parameters, click “Next” or the “Enter” key. If your application is successfully accepted, click the “Finish” button. If errors occur when filling out an application, the program warns about this with messages next to each incorrectly entered field. After filling out an application to restore authorization parameters, contact the Central Bank of Ukraine with your passport. You will find your new Login Username on your printed application.


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User's instructions for the Internet banking system Dear client! You have in your hands instructions for using Internet banking. It will help you perform the most necessary transactions without contacting the office of AKIBANK OJSC

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Memo for users of the Mobile version of the Nordea online system Dear client of Nordea Bank JSC! Please read this manual in order to avoid possible errors during operation.