Personal account vbrr. VBR personal account VBR replenishment

The All-Russian Regional Development Bank (RRDB) offers its clients various types plastic cards. Thanks to this payment instrument, payment for goods and services is made as simple and fast as possible. Moreover, the “plastic” holder has the opportunity to manage his funds, monitor expenses and, if desired, even make a transfer from a RRDB card to a card of another bank. All this can be easily done using the company’s ATMs and Internet banking presented on the official website financial institution. Moreover, if you choose the latter option, you won’t even need to leave your home: having the Internet is enough.

Commission for transfer from RRDB card to card of another bank

Very often, plastic card holders need such a service as a transfer from their card to someone else’s. This is feasible in the bank in question. If you need to transfer money from your account All-Russian Bank for regional development, there will be no need to make any additional payments for another of its own “plastics”. In other cases, this is not the case at all. So, there is a commission for transferring from a RRDB card to a card of another bank and it is equal to 1% of the transfer amount, but not less than 60 rubles. Moreover, this value does not change depending on the transfer method: through the organization’s ATMs or Personal Area Online.

Transfer limit from card to RRDB card

A transfer from one card to another may be required in many cases: if you want to send money to loved ones who are far from you; when making purchases through so-called joint purchase groups; when conducting charitable activities - sending Money those in need, etc.

However, any amounts are not available for transfer. Thus, the maximum size of one payment from RRDB “plastic” to the account of a third-party bank is 75 thousand rubles at a time and no more than 600 thousand rubles per month. But the transfer limit from card to RRDB card, according to the document presented on the official website, is 100 thousand rubles.

Terms of transfer from card to RRDB card

Many clients of the All-Russian Regional Development Bank are concerned about the duration of transfers, that is, what is the time frame for transferring from card to RRDB card. It is difficult to answer this question unequivocally. After all, they depend on many factors: the type of transfer (from a RRDB card to its own product, from a RRDB account to a third-party bank’s “plastic”; system load). But according to the promises of this company, internal transfers are carried out instantly, but the duration of acceptance of funds by third-party organizations depends only on the latter. This can be 1-2 days or several weeks.

Cancel transfer from card to RRDB card

Sometimes it may be necessary to cancel a transfer from card to RRDB card. For example, if the transfer amount was entered incorrectly, the recipient's card number or the seller did not fulfill its obligations. If the funds have not yet reached the recipient’s account, then everything will be resolved quite quickly: just contact the bank expressing your desire and the money will be returned. It will be much more difficult to return funds already received to the account of another “plastic” holder. This can take a very long time and require a lot of effort. If, when making a transfer, erroneous details are entered that do not exist; The funds will return to the sender’s account within a couple of weeks.

An additional service is offered for paying for various services using a bank card. You can use this service at any of our ATMs, even if your card is issued by another bank. Using ATMs for payment has several advantages:

• territorial accessibility, which is ensured by an extensive network of RRDB ATMs, many of which are located on the territory large enterprises and gas stations and have 24-hour availability;
• no queues;
• the ability to use other ATM functions.

• List of legal entities - service providers in whose favor payments are accepted using the “Payment for Services” service through ATMs and the remote banking system, indicating the cost of payments.

The All-Russian Regional Development Bank provides a full-fledged service for servicing issued bank cards:

Clients of the All-Russian Regional Development Bank can perform the following operations to transfer funds from the RRDB card through the bank's ATMs:

• to a current account opened with RRDB
• in a deposit opened with RRDB
• to RRDB card (in Russian rubles)

RRDB provides the opportunity to carry out operations to transfer funds from VISA cards third-party bank through bank ATMs:

• to RRDB card (in Russian rubles)
• to a card of a third-party Russian bank (in Russian rubles)

You can also transfer funds from your card account at any Bank office based on an application.

At ATMs of the All-Russian Regional Development Bank, you can not only withdraw cash, top up accounts, pay for various services, but also transfer funds from one card to another card. RRDB card holders in RRDB ATMs can transfer funds between any bank cards issued by RRDB. Transfers of funds to a VISA/MasterCard card of a third-party bank are possible if the third-party bank is a Russian issuing bank.




This allows cardholders to quickly manage funds - replenish accounts and repay loans in any Russian banks. This service is a real alternative to instant transfers. Holders of VISA/MasterCard cards issued by any Russian bank can make transfers at RRDB ATMs.




There is nothing easier than using this service: go to an ATM, select the appropriate menu item, indicate the recipient’s card number, and the money is transferred. This is the fastest and most effective way!




RRDB will transfer funds from card to card and if it is not physically possible to use the service at an ATM for certain reasons (forgotten PIN code, card has expired, card is being reissued, etc.). To do this, you need to contact the nearest RRDB bank office and fill out an Application for transferring funds from card to card.




This service is only available to individuals. Holders corporate cards RRDBs issued to a legal entity's account cannot use this service.




• You can go through both a full and simplified identification procedure. Full identification will allow you to use all the options and advantages of a prepaid bank card to the maximum; for this you need to contact the office of RRDB Bank (JSC) and provide the documents/information indicated below. You can complete simplified identification by phone, which will take only 5-7 minutes.

  Types of identification:

  Simplified identification

  « Simplified identification using the “Family Team” card
  You can go through by contacting the Contact Center of the FAMILY TEAM program at 8-800-775-75-88

  Simplified identification using the BP Club card

  You can go through by contacting the Contact Center of the “BP CLUB” program
  by number 8-800-234-75-50

  To undergo simplified identification, you must provide the following information:

  FULL NAME;

  Details of the identity document;

  Cell phone number;

  TIN;

  Prepaid bank card details.

  Full identification

  You can go through full identification when visitingoffice of Bank "RRB" (JSC).

  To undergo full identification, you must provide the following documents/information:

  1. Identity document. In accordance with the law Russian Federation Identity documents are:

  for citizens of the Russian Federation:

  Passport of a citizen of the Russian Federation;

  Passport of a citizen of the Russian Federation, diplomatic passport, service passport, identifying the identity of a citizen of the Russian Federation outside the Russian Federation;

  Temporary identity card of a citizen of the Russian Federation, issued for the period of registration of a passport of a citizen of the Russian Federation;

  Other documents recognized in accordance with the legislation of the Russian Federation as identity documents;

  for foreign citizens:

  A foreign citizen’s passport or other document established by federal law or recognized in accordance with an international treaty of the Russian Federation as an identity document;

  for stateless persons:

  A document issued by a foreign state and recognized in accordance with an international treaty of the Russian Federation as an identification document of a stateless person;

  Temporary residence permit, residence permit;

  An identification document of a person who does not have a valid identity document for the period of consideration of an application for recognition as a citizen of the Russian Federation or for admission to citizenship of the Russian Federation;

  Refugee certificate, certificate of consideration of an application for recognition as a refugee on the territory of the Russian Federation on its merits;

  Other documents recognized as identification documents of stateless persons in accordance with the legislation of the Russian Federation and an international treaty of the Russian Federation.

  2. Migration card data: card number, start date of stay and end date of stay in the Russian Federation. The information specified in this paragraph is established in relation to foreign persons and stateless persons located on the territory of the Russian Federation, if the need for them to have a migration card is provided for by the legislation of the Russian Federation.

  3. A document confirming the right of a foreign citizen or stateless person to stay (reside) in the Russian Federation (one of the following):

  Resident card;

  Temporary residence permit;

  Visa;

  Another document confirming, in accordance with the legislation of the Russian Federation, the right of a foreign citizen or stateless person to stay (reside) in the Russian Federation.

  4. A document confirming registration at the place of residence/stay in the Russian Federation.

  5. Taxpayer identification number (if available).

  6. A prepaid bank card with your signature (the signature must be placed on the back of the Prepaid bank card in the place specially designated for signature and must correspond to your signature on your identity document).

  7. Confirming document (a document confirming the fact of a transaction using a prepaid bank card, with the obligatory entry of a PIN code, by requesting a balance (the size of the payment limit of a prepaid bank card) at an ATM, a mini-statement at an ATM of RRDB Bank (JSC), transactions for replenishing a prepaid bank card with cash at an ATM of Bank RRRR (JSC) or at the cash desk of a bank payment agent , carrying out payment transactions for goods in a trade and service enterprise , transfer of funds through an ATM of RRDB Bank (JSC) in favor of legal entities-service providers or connection/disconnection of information services of RRDB Bank (JSC).

  8. Application for identification of the holder, signed by you, according to the form of RRDB Bank (JSC). All required fields must be completed in the application.

  9. Notification in the form of RRDB Bank (JSC), if you are a foreign public official (any appointed or elected person holding any position in the legislative, executive, administrative or judicial authority of a foreign state, and any person performing any public function for a foreign state, including for a public agency or public enterprise) or the immediate relative of a foreign public official (spouse, parents, children, grandparents, grandchildren, full and half-blooded ( having a common father or mother) brothers and sisters, adoptive parents and adopted children.

  Documents drawn up in whole or in any part in a foreign language (with the exception of documents certifying the identity of individuals issued by the competent authorities of foreign states, drawn up in several languages, including Russian), are submitted to the RRDB Bank (JSC) with duly certified translation into Russian.

  The requirement to submit documents with a duly certified translation into Russian to the RRDB Bank (JSC) does not apply to documents issued by competent authorities of foreign states identifying individuals, provided that they have individual a document confirming the right of legal stay (residence) on the territory of the Russian Federation.

  The documents specified in paragraphs 1 - 5 must be valid on the date of their presentation. If copies of documents are submitted, RRDB Bank (JSC) has the right to require the submission of original documents for review.

  After complete identification, you can use your prepaid bank card as conveniently as possible:

  - store amounts up to 600,000 rubles on the card;

  - no restrictions on the number of operations;

  - withdraw cash using a prepaid bank card from an ATM in the amount of RUB 5,000. per day and no more than 40,000 rubles. per calendar month.

  Servicing a prepaid bank card is free.

  1 A legal entity that is not a credit institution, or individual entrepreneur, attracted by RRDB Bank (JSC) on the basis of an agreement concluded between them, for the purpose of providing, on behalf of RRDB Bank (JSC) holders of prepaid bank cards and accepting cash and (or) performing other functions provided for by the legislation on the national payment system.

  2 Legal entity (individual entrepreneur) accepting prepaid bank cards as a means of payment and drawing up documents as confirmation of payment for the goods provided (work, services, results of intellectual activity), incl. in the information and telecommunications network “Internet”.

  All-Russian Regional Development Bank (RDB), created in 1995 with active state support, today is one of the most stable and reliable credit institutions on Russian market. The bank offers individuals and legal entities full range of financial services, including lending, issuance and servicing credit cards. An individual approach, professionalism and a high level of service are the reasons why clients choose this particular bank. Most services can be obtained through the RRDB personal account, available on the official website.

  Personal account features

  RRDB's personal account is a convenient 24-hour remote service that allows bank clients to receive the following services online:

  • Checking current account balances and viewing completed transactions.
  • Receive account statements.
  • Opening and closing deposits, viewing conditions and current offers.
  • Loan management (debt viewing, account replenishment, early repayment).
  • Payment of services and bills without commission, including communications, housing and communal services, traffic police fines, etc.
  • Transfer of funds, making payments both within the bank and interbank.
  • Connecting additional services (SMS alerts, automatic payments, etc.)
  • Personal finance planning.
  • Communication with bank employees through correspondence.

  Registration and login to your personal account

  To use the RRDB personal account, you must be a registered client of the bank. Registration of a personal account in this case is not required as such. A login and an envelope with a password are provided by bank employees upon personal contact at any branch after writing the appropriate application. You must have an identification document with you.

  

  The first login to your RRDB personal account is accompanied by a system prompt to change your password to a more convenient and memorable one. This is important because you can only reset your password by going to a bank branch with your identification document.

  Your personal account at RRDB is called “Internet banking”. It has rich functionality and a high level of security against hacking. It will not be possible to create a personal account online; you will definitely need to contact the bank in person with an application and passport.

  Functionality of the personal account of the Regional Development Bank (RDB)

  As we can see, the functionality of the cabinet is quite diverse. The user can change the appearance of the page at his discretion. To do this, click on the settings icon in the upper right corner. A menu of two items will open:

  • setup mode;
  • widget showcase.

  By clicking on the first item, the user will see information with recommendations on how to change the position of widgets. The widget showcase allows you to add and remove visual interface elements.

  Through a personal account, a bank client can:

  • transfer money or pay for a service or product;
  • request tax accruals or budget debts through the GIS GMP and pay them;
  • transfer funds between accounts opened in different currencies;
  • create an external payment template;
  • manage deposits, accounts, loans;
  • block the card and receive a statement for it.

  If a user often uses a certain payment or transfer, such an operation can be saved as a template and used in the future.

  Payment and money transfer

  These actions are carried out using the “Operations” menu, and each operation will need to be confirmed in one of the following ways:

  • a six-digit SMS code - it will be sent to the mobile phone number registered by the bank;
  • Scratch card session key. This card is issued at the bank office along with a password and login for your personal account, but before activation it must be linked using the “Link a new set of keys” section;
  • with the Mobipass application - it generates one-time keys for working in Internet banking. To start working, you need to activate it.

  The maximum amount of money that can be transferred from an account to a card or vice versa is 20 million rubles.

  Services are paid as follows:

  1. In the “Operations” menu, select the “Payment for services” section.
  2. We find the desired service provider through the search bar or an existing group of services.
  3. Fill out the online application.
  4. We confirm the operation;

  After this, the results of the operation can be printed.

  Registration in the account

  To gain access to your personal account, you must contact the bank office with your passport and fill out an application for access. Then the employee registers the new client and gives him a login and password, with which he can log in to Internet banking and Mobile bank. If you forget it, you should go to the bank with your passport to get a new one.

  Authorization in your personal account

  1. password received from the bank;
  2. code sent via SMS;
  3. session key from a scratch card.

  It is important to remember that after three unsuccessful login attempts, the account will be locked.

  Personal account mobile application

  To get started you need to download mobile app from the Appstore or Play Market - type RRDB-bank in the search bar and download. You do not need to log in to use the following sections:

  • "News";
  • “Map” (helps you find the nearest bank branches);
  • “Calculator” (viewing the Bank’s exchange rate);
  • "Contacts".

  We log in to the system with the same username and password that are used for authorization in Internet banking. But you can configure login using a PIN code instead of a password:

  • Login in the usual way using your username and password.
  • Activate the “Set PIN code” option;
  • Toggle the “Use PIN code” button.
  • Enter the four-digit number and click “Set PIN”.

  You can now log in using this combination.

  Client support through the office of the All-Russian Regional Development Bank

  You can contact bank employees for help or suggestions in different ways. In the very top right corner there is a mail icon; by clicking on it you can correspond with the bank. Additionally, there is a “Contact Support” link on the left panel.

  How to disable your personal account?

  The account is automatically locked after three incorrect password entries. You can also contact the bank office and fill out an application to delete your account.

  Security and privacy rules

  The Bank uses modern methods of protection when transmitting data:

  • all information is received and transmitted via a secure SSL channel;
  • The system is automatically logged out if the user has been inactive for more than 20 minutes.

  Before you begin, you should make sure that the site is authentic and that it is running in secure mode. This is easy to check - if a padlock is displayed in the browser line, then everything is in order, the information is protected.

  In addition, simple rules that must always be followed will help protect your data from hacking:

  1. A modern anti-virus program must be installed on your work computer, which must be updated on time.
  2. Do not share your password and login with anyone, even a bank employee.
  3. If there is even a suspicion of unauthorized access, you should change your password and login.

  In addition, you should not visit dubious sites, or install software and antivirus from unofficial sources.