How to check the balance of a Raiffeisenbank card. Raiffeisenbank find out your card balance: via SMS, Internet and other methods. Teleinfo service is the easiest way

There are several ways to check your Raiffeisen card balance. The client can use any of them to regularly monitor the account status.

Bank card account status

The existing methods at Raiffeisen to check the account balance will help the owner of any card find out reliable information about the balance Money. In addition, every month the bank electronically sends clients a statement (the service is free), which also helps to monitor the movement of money in the current account.

How to find out the Raiffeisen card balance if necessary? For this you can use any of available services. All of them work daily and around the clock, and for free.

An exception is SMS notification. For some credit and debit cards This service is provided free of charge. For example, for cards issued as part of the Premium and Premium Direct service packages or for debit cards of the Gold category (this is specified in your agreement).

The cost of the SMS notification service is 60 rubles. or 2 dollars/euro per month. When you activate the service in Raiffeisen, you can find out the card balance via SMS for free, that is, the number of requests is not limited and no separate fee is charged.

Check balance via Internet/phone/SMS

To check the Raiffeisen card balance, you can use any of the services provided for this:

  • At an ATM/terminal (our own and some Raiffeisen partner banks, for example, in Moscow credit bank, Bank Uralsib etc. free): select the menu item Request balance/Account status or balance on screen. You can also print a receipt there.
  • Through the Internet. To check the status of your current account via the Internet, there are several options: in your personal account of the Internet bank or using mobile app.
  • In telephone mode, there are several verification options that can be used by bank clients. You can find out the Raiffeisen card balance via phone by calling the Information Center. Or use the Teleinfo service (24-hour service with automatic voice prompts). For clients with SMS notification connected to their phone number, you can check the card balance using an SMS sent to number 7722 with the text Balance XXXX or B XXXX (XXXX are the last 4 digits of the card number).

Conclusion

Any of the provided methods can be used to find out the card balance in Raiffeisen. 24-hour information support for bank clients allows you to constantly monitor the status of your account and track the movement of money on bank cards.

If you are a Raiffeisenbank client and do not know how to check your card balance, we suggest you read the brief instructions.

There are 5 convenient options for viewing your current account balance:

  • Internet system R-CONNECT.
  • Raiffeisen Teleinfo (IVR) (you need to log in).
  • SMS service Raiffeisen MOBILE.
  • Owner support plastic cards by phone.
  • Raiffeisen ATMs (a complete list of them is available on the organization’s website).

How to check your card account online?

Now information for those who are not yet connected to the listed services.

You can register in the R-Connect online system at your bank’s offices. Login through the page connect.raiffeisen.ru. There is also a PDA version of the site for smartphone owners.

We warn you that using this service from other people's computers is unsafe. Protect your PC with antivirus and do not share your login credentials with anyone.

How to find out your balance via SMS?

Preliminary connection is required (at a bank branch, through R-Connect or credit card holder support service at the numbers indicated below)

  • Send a request to number 7243 with the text “Balance ****”, where **** is the last 4 numbers of your credit card number.
  • Subscribers of non-Russian mobile operators should send SMS to +79037976330.

Customer information center for working with cards (open 24 hours a day):

  • For Moscow and the region: +7-495-777-1717.
  • For other regions: 8-800-700-1717 (calls within the Russian Federation are not charged)

Teleinfo service (IVR)

To register in it, you need to call the help desk and press the number 7 in the main menu.

Raiffeisen Aval card balance

Ways to check the balance of an Aval Bank card:

  • Via Internet banking or mobile application online.
  • Via Raiffeisenbank ATM/terminal.
  • By phone hot service 8 800 700 91 00 .
  • Via SMS by sending a request to a short number.

The easiest way to find out the balance of the Raiffeisen Aval card is via the Internet.

If this is not possible, you can check your account from your phone via SMS:

  • To do this, send an SMS to the number 7722 by indicating in the message text XXXX– The last 4 digits on the back of the card.

To find out the Aval card balance via online banking, you will need to go to the bank’s website www.aval.ua, go to Personal Area and enter your username and password there (to do this you need to be registered there).

You can check your Raiffeisen Aval card balance around the clock, the service is always available!

The bank may refuse to authorize the card if an attempt is made to carry out a transaction for an amount exceeding the available balance. Therefore, checking the balance is necessary before each payment, transfer or cash withdrawal.

Raiffeisen - card balance at ATMs

At its own ATMs, Raiffeisen provides balances free of charge. For this purpose, the operation “Request balance” is provided.

You can also get your balance free of charge from ATMs of partner banks. Their list is given on the official website of Raiffeisenbank.

Receiving the balance using Raiffeisen online services


Authorization in the R-Connect Internet banking system is carried out by specifying a login (user name), password and captcha (an alphanumeric code that is generated anew each time on the data entry form).

After logging in you must:

2. A list of the “plastics” you are using will appear on the screen. The data includes the balance (the currency, opening date and expiration date of the card are also shown).

R-Connect is used for remote control of cards via a personal computer.

R-Connect is accessible through any Internet browser that correctly supports JavaScript scripts. The R-Mobile program must be installed in advance on a phone running the iOS or Android operating systems.

If the balance needs to be received from a mobile phone, then similar actions should be performed using the R-Mobile software.

Using SMS notifications

The Raiffeisenbank card balance can be obtained using SMS notifications. Procedure:

  • send a request to phone 7243;
  • request format “Balance NNNN”, where NNNN is the last 4 digits of the card number;
  • receive the balance in a reply SMS message.

In order for the bank to identify the card by the last digits of its number, first connect to the SMS notification service - the mobile phone numbers and the card are “linked” to each other.

Please note:

  • the service is available for operators mobile communications who are partners of the bank; their list is provided on the website of the financial institution;
  • changing your phone number is done by disconnecting from SMS notifications and then connecting again;
  • You cannot receive Raiffeisen balance on several mobile phones at the same time - these are the security requirements.

You can connect to the SMS notification system using R-Connect (SMS notifications section) or R-Mobile (SMS notifications section). To do this you need:

  • call the information center;
  • use the Teleinfo service;
  • contact a bank branch.
  • Use telephone services

The balance on the card is provided by two telephone services - Information Center and Teleinfo.

When you call the Information Center, a bank consultant will provide the necessary information. First, it will ask for your identification parameters.

Teleinfo – in full automated system access. The phone is used as a terminal. Bank employees are not involved.

Procedure:

  • call Teleinfo*;
  • switch your phone to tone mode - press the “*” key;
  • follow the instructions in the voice menu of the service.

*Local dial-up numbers have been allocated for a number of Russian cities.

Owners plastic cards You need to check your account balance from time to time. This is necessary not only to ensure your own solvency, but also to protect yourself from erroneous transactions and fraudulent activities. Knowing how to check your balance , plastic owners can choose the best way for them to stay aware of how much they have available.

How can I view my balance?

The bank has provided several options for clients to check the current card balance:

  • at a bank branch;
  • at an ATM;
  • from a bank statement;
  • via SMS;
  • through the information center;
  • via Internet banking;
  • using the Raiffeisen Teleinfo service;
  • through mobile banking.

At the bank office

You can find out the current card account balance by contacting a cashier at any bank branch. To do this, you will need to go through identification by showing the employee, in addition to your card, your passport. If the plastic card is not with you, you can indicate its number or card account number.

At an ATM

It is very convenient to use the card when paying for goods, services or receiving salaries. It is only important to monitor its balance in order to be able to plan further waste. Now let’s look at the question of how to find out the balance of a Raiffeisenbank card via SMS and other methods.

  1. Raiffeisenbank ATMs. The advantages of this method of checking the balance are the autonomous operation of the service 24/7, and you can also immediately cash out if necessary.
  2. Internet banking. Perhaps the most accessible, fastest, free method, because today everyone has a computer. The client will have to apply to connect to this service. After receiving your login information, you can use the program and view your balance.
  3. Mobile bank R-Mobile. If your phone's operating system is iOS or Android, download the official application and check your personal account at any time. This service is also free. But it is necessary to submit a corresponding request to add the service to your personal account, as with Internet banking.
  4. SMS request. Everyone will have access to the ability to connect notifications via messages. The service allows you to track any changes on the bank card. In almost all cases, there is a fee for using this service.
  5. By phone at the call center. Just call the contact number and, after identification, the operator will tell you the history of your balance.
  6. At a bank branch. Any teller at a bank office will provide balance information. It is important to have a passport to prove your identity. If you forgot to take your card, please indicate its number.

How to find out your balance via phone

If the capabilities of your mobile device do not allow you to set up online banking, or there is no Internet connection, call the special service of Raiffeisen Bank. By following the robot's prompts, you will find out your account balance in a few minutes. The list of contact numbers is located on the bank’s official website. The advantage over other methods is obvious - checking the account status will not take much time. You just need to follow the instructions of the autoinformer, which allows you to resolve the issue in the shortest possible time.

Checking Raiffeisenbank balance via SMS

Unfortunately, without connecting to the SMS banking service, you will not be able to find out your balance via SMS.

All requests must be sent to number 7722. Foreign users cellular connections or those who are in roaming need to send a request to +7-903-767-69-65.

Rates for SMS depend on the conditions of use of cellular communications.

It was previously mentioned that the SMS banking service is paid. The price is 60 rubles. for the main card, 45 rubles. for subsequent ones. The first 2 months of use are free. Completely free service for gold holders Visa cards and MasterCard.

We hope we were able to answer the question of how to check the balance of a Raiffeisen card via SMS. Let's add a few more ways to this list.

How to check your card balance online

To obtain information about the status of your card account, you must connect to the Internet banking service. You will need to provide the following card information:

  • The number shown on the front side.
  • Expiration date.
  • CVC2/CVV2 code located on the back of the card.

After this you will receive a message on mobile phone with code. This password is one-time use. It must be entered in a special field.

To check your account status, please log in. Next to the card details you will see information about its balance.

You can also install an application on your smartphone that allows you to check your balance via the Internet from your phone. Owners of gadgets with iOS and Android OS have this opportunity. Log in and see information about your account balance.

Can the Call Center help in this matter? How to do it

A hotline has been created for customers who cannot find out the balance of a Raiffeisenbank card via SMS or the Internet. By calling hotline 8-800-700-9100, after connecting, press the “0” (zero) button on the phone keyboard, wait until you are connected to the operator. The bank employee will ask you several questions to verify your identity. Be prepared for the fact that you will need to provide your passport details and some information about the card. After successful identification, the operator will answer your questions regarding the card balance.